Privacy Policy

Last Updated: 18th November 2024

At LeLu Blends, the privacy and confidentiality of your personal information are of utmost importance. This Privacy Policy outlines how LeLu Blends collects, uses, and protects your data when you visit the website, purchase products, or engage with services.

By using the LeLu Blends website or purchasing products, you agree to the terms outlined in this Privacy Policy. Please review it carefully.

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1. Information Collected

LeLu Blends collects personal information when you visit the website, sign up for newsletters, or place an order. The types of information collected include:

• Personal Identifiers: Name, business name (if applicable), email address, phone number, and shipping address.

• Payment Information: Credit card or payment processor details (processed securely via third-party services; not stored on LeLu Blends servers).

• Business Information: For white-label or private-label purchases, business details such as branding preferences and contact information may be collected.

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2. How Information Is Used

Your personal and business information is used for the following purposes:

• Order Fulfillment: To process, package, and ship orders.

• Customer Support: To respond to inquiries, resolve issues, and provide support.

• Marketing & Communication: To share product updates, promotional offers, and news related to LeLu Blends (you can opt-out at any time).

LeLu Blends will never sell, trade, or share your personal information with third parties for marketing purposes.

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3. Private Label (Signature Blends) Confidentiality

When purchasing private-label products (signature blends), LeLu Blends guarantees:

• The proprietary recipes and formulations are exclusive to your business and will not be resold or distributed to other businesses or third parties.

• Custom blends remain confidential, protecting your branding and ensuring exclusivity. While LeLu Blends retains intellectual property rights to the formulations, your business has full ownership of the products for resale under your brand.

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4. Data Security

LeLu Blends uses industry-standard encryption technologies and secure third-party processors to protect your personal and payment information. While every effort is made to safeguard your data, the inherent nature of online transactions means that absolute security cannot be guaranteed.

Customers are encouraged to take precautions, such as using secure connections and strong passwords, when providing personal information online.

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5. Information Sharing

LeLu Blends does not sell, rent, or share personal information with third parties for marketing purposes. However, information may be shared with trusted third-party service providers to:

• Process payments.

• Fulfill and ship orders.

Information is shared solely for completing business transactions.

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6. Cookies

The LeLu Blends website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help remember preferences and track site usage.

You can manage cookie preferences through browser settings, though disabling cookies may affect certain website features.

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7. Changes to This Privacy Policy

LeLu Blends reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. Customers are encouraged to review the policy periodically for updates.

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8. Contact Information

For questions or concerns about these Terms or the products and services offered, please contact LeLu Blends via email at lelublends@outlook.com.

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By using the LeLu Blends website or purchasing products, you acknowledge and agree to this Privacy Policy.